Frequently Asked Questions
Everything you need to know about shopping with bebe.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy for fashion items?
We accept returns on unworn, unwashed merchandise with original tags attached within 30 days of the purchase date. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
How do I determine the best size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You may cancel an order within 30 minutes of placement; after that, we are unable to make changes.